NO NEED TO WORRY
Every mental health therapist requires robust operational support for filing mental health claims. Imagine a situation where you as a therapist are spending 50% of your time filing mental health insurance claims rather than providing therapy to patients. This means you are effectively spending your money making hours conducting a task that could be handled by someone else.
Let that someone else be us at Preferred Billing LLC. On behalf of you, the therapist, we at Preferred Billing are well equipped to handle mental health claims services for you. While doing so, we ensure that we provide you with solutions that are right for you while keeping an eye on your bottom line. Here’s what we can do for you while you focus on doing what’s best for you – providing therapy to those who require it.
Benefits and eligibility check
With our up-to-date techniques and tools, it only takes 1-2 days to check the benefits & eligibility for new / old patients. We understand this first step to be crucial and we treat it as such, thus minimizing the risk of claim denials.
Paid claims follow-up
In the event that an EOB or Explanation of Benefits document sent by a health insurance company goes missing in transit, we ensure that we provide you with a summary of medical services provided, payment made and amount billed. This would include details like - Amount Paid, Cheque Number, Cheque Date, Patient Responsibility.
Unpaid & denied claims follow-up
Our in-house experts follow-up with insurance companies for unpaid claims and claims that may have been refused by the insurance provider. We consistently pursue pending claims to ensure maximum insurance reimbursement and appeal denials that occur. Our team is experienced and thorough while handling this process.
Soft collection
Collection of outstanding dues is one of the most tedious activities for a therapist to undertake. To save your time and efforts, we can assist you with collection services via phone calls while also taking charge of your invoice and billing activities to patients.
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Benefits and eligibility check
With our up-to-date techniques and tools, it only takes 1-2 days to check the benefits & eligibility for new / old patients. We understand this first step to be crucial and we treat it as such, thus minimizing the risk of claim denials. -
Paid claims follow-up
In the event that an EOB or Explanation of Benefits document sent by a health insurance company goes missing in transit, we ensure that we provide you with a summary of medical services provided, payment made and amount billed. This would include details like - Amount Paid, Cheque Number, Cheque Date, Patient Responsibility. -
Unpaid & denied claims follow-up
Our in-house experts follow-up with insurance companies for unpaid claims and claims that may have been refused by the insurance provider. We consistently pursue pending claims to ensure maximum insurance reimbursement and appeal denials that occur. Our team is experienced and thorough while handling this process. -
Soft collection
Collection of outstanding dues is one of the most tedious activities for a therapist to undertake. To save your time and efforts, we can assist you with collection services via phone calls while also taking charge of your invoice and billing activities to patients.
How do we do it?
Our team of in-house experts works with you at every step to file satisfactory claims and to resolve any issues along the way. We not only aid in filing and filling mental health claim forms but ensure appropriate and timely disbursals too. Here’s a peek into our work methodology at Preferred Billing LLC, a mental health claims management company.
Claims Services Efficient and Fast
We offer a wide range of services that cover all your needs
Our eye is on your bottom line
Benefits and eligibility check
We have a cost-effective, state of the art call center and online tools to check benefits and eligibility with a turn around time of 2-3 days so that billers can send claims in a timely manner.
Paid claims follow up
EOBs go missing in mail or if not available for any reason, we provide a detailed report of the paid claims:
Amount Paid, Cheque Number, Cheque Date, Patient Responsibility
Unpaid claims follow up
We have experience and expertise to reach out to any insurance company for claim status. The clients provide us with outstanding claims report and we return them with the current status so that they can resubmit the claims if needed.
Denial follow up
Call insurance company to understand why a claim was denied. Turn around time of 2-3 days for timely re-filling of claim.
Soft Collection
We provide collection services through phone calls where we request patients to pay outstanding dues.
We also print and mail invoices and statements to patients.